Project Management for any size of job is of paramount importance.
There is a need and a lack of in the IT Industry , to keep both you the client and us the vendor fully informed of all progress and issues in relation to the work being carried out.
We have invested heavily in state of the art technology and software to offer you many facilities to keep you informed. We offer you your own client portal which allows you to raise tickets when you have an issue and update tickets when you need to.
On all projects you have the following facilities
Client Portal - Access to your own portal which shows all current stages of either a project tor a single issue and records if there any stages you need to complete
Own Issue Ticket Raising - allows you to raise any issues or see the progress of any stage. It also allows you to raise any new issues and is very user firendly
Reporting - whilst your machines and servers are being monitored 24/7 our system will give your Managers full reporting of what is happening and repairs effected.
For larger projects we are able to integrate Project Management Software like Microsoft project and other related software allowing stringent control and cost monitoring into larger projects.